FAQ

What types of events do you service?

We focus on three areas: luxury weddings, brand activations and corporate events, and permanent photo experiences for venues. We also handle private events — engagement parties, anniversaries, milestone birthdays, and bar/bat mitzvahs — when the brief is a good fit.

Where are you based and where do you travel?

We're based in Orange County and regularly service all of Orange County, Los Angeles, San Diego, and the Inland Empire. Travel within 30 miles of our base in Irvine is included; beyond that, we add a per-mile travel fee. For destination events outside Southern California, we quote travel and logistics separately.

Pricing & Booking

How does pricing work?

Every event is quoted individually because pricing depends on which booth, how long, location, and what's included. Share your event details through our contact page and we'll send you a custom proposal within one business day.

How do we reserve our date?

A signed agreement and a 50% non-refundable retainer reserve the date. The remaining 50% is due 30 days before the event. We don't hold dates without a retainer.

How far in advance should we book?

For weddings, the sweet spot is 6–12 months out. Peak Saturdays in Orange County (April–June and September–November) routinely book a year ahead. Corporate events and brand activations are typically booked 1–4 months out depending on scale. If your date is close, message us and we'll tell you immediately whether it's available.

What's your cancellation policy?

The 50% retainer is non-refundable. After that, we use a standard sliding scale based on how close to the event you cancel — full terms are in the service agreement.

The Booths

What kinds of booths do you offer?

Two primary platforms: an open-air booth and an enclosed booth. Open-air photographs against a styled backdrop and works in almost any venue layout — ideal when the booth is part of the visual moment and you want groups of 2–10 in frame. The enclosed booth is fully self-contained with controlled studio lighting inside, producing magazine-quality portraits regardless of venue lighting — our signature for luxury weddings and high-end events. For larger guest counts we also offer dual-booth setups to keep lines short.

Can we customize the print designs and experience?

Yes — every print template, start screen, and on-screen element is custom-designed in-house with unlimited revisions until you love it. For weddings, we typically draw from your invitation suite, monogram, color palette, or florals. For brand activations, we design to your brand guidelines and integrate logos, sponsor lockups, campaign hashtags, and any required legal copy.

Can the booth be fully branded for a corporate event or activation?

Yes — we offer fully branded booth wraps, custom-fabricated backdrops, branded templates and start screens, sponsor integrations, lead capture with opt-in, real-time social sharing, and post-event analytics reporting.

What photo sizes do you offer?

The classic 2x6 strip is standard and we also offer 4x6 prints, which is what most of our luxury weddings choose. Both are unlimited during your event.

Can the booth do GIFs, boomerangs, or video?

Yes — our booths support photo, GIF, boomerang, and short-form video in any combination.

Do guests get digital copies of their photos?

Immediately. Every session can be sent on the spot via text, email, AirDrop, or QR code, and we deliver a complete online gallery to the host within 24–48 hours of the event.

Are props and a prop table included?

Props aren't included by default. Our standard approach is propless — it keeps the photos clean, elevated, and editorial, which is what most of our luxury weddings and brand activations want. If you'd like props, you can provide your own or we can curate a basket of on-brand props for an additional fee. We don't provide a prop table — if you'd like one, please arrange one through your venue or planner.

Setup & Logistics

How much space do you need?

A clear, level 10' x 10' area is ideal, with at least 8' of overhead clearance for the backdrop. We can work in tighter spaces when needed — share your venue floorplan and we'll plan around it.

What are the power requirements?

A standard 3-prong, 120V, 10-amp outlet within reach of the setup area.

Can you set up outdoors?

Yes, with two requirements: a hard, level surface (concrete, pavers, or a wood platform — not grass or sand) and overhead shelter from sun, wind, and rain. Tents and covered patios both work.

How early do you arrive and how long does setup take?

We arrive approximately one hour before your contracted start time and need 30–60 minutes for setup. Breakdown is similar at the end.

Are you insured? Can you add our venue as Additional Insured?

Yes, we carry event liability coverage and can issue a Certificate of Insurance naming your venue as Additional Insured at no charge. If your venue requires Primary/Non-Contributory wording or specific endorsements, let us know early. Additional fees may be required based on the scope of the request.

Is there always an attendant on-site?

Yes — every event is staffed with a trained attendant who handles setup, guides guests through the experience, manages any technical issues, and packs everything out cleanly at the end.

After the Event

When do we get our photos?

A full online gallery is delivered to the host within 24–48 hours of the event. Individual digital files are sent to guests at the booth during the event itself.

How long do you keep our photos?

We retain galleries for one year after your event. After that, files may be archived — download and back up anything you want to keep within that window.

Can we remove a photo from the gallery?

Yes — email us with the image and we'll pull it within a few business days.

Permanent Venue Installs

Do you offer permanent photo booth installs for venues?

Yes — we install and operate permanent custom photo experiences inside restaurants, hotels, members-only clubs, and entertainment venues across Southern California. We work on a flat-fee monthly retainer model — you get a curated, branded experience tuned to your venue rather than a generic kiosk chasing impressions. The retainer covers hardware, software, design, ongoing service, and template refreshes. Reach out to discuss your venue.